Following his untimely death, the family felt very strongly that all of the good work, the strong local community connections and the respect and trust that Nigel had built up over the past 20 years should continue. It was decided to look at ways to restructure the company in order to secure the future of the business and to safeguard the reputation that has been created and nurtured by both Reg and Nigel – that of a highly respected provider of local independent funeral services.
Emma now handles the day-to-day running of the business with assistance from Nigel’s eldest daughter, Joanne. Nigel’s wife Betty and son Jeremy (Jerry) are the Company's directors and they look after finance and administration. Martin, Alan, John, Tim and Nick are the Company's funeral operatives.
In September 2011 we moved to our new premises on the street in Poringland, the site used to be garage and car sales and also a funeral directors back in 1904. The move opened up a new chapter in our business, better, more modern facilities, we have a large lounge which is used as the arranging room, it is spacious with a sofa and chairs, we have a nice fire and fireplace, the room is light and comforting. We also now have two Chapels of Rest with a private seating area, which allows families to have their own time in peace while visiting their loved one. After our move to Poringland we purchased our own Daimler/Jaguar hearse and limousine, which Gerry, Dennis and Michael have great pride in keeping in immaculate condition. Joanne is now arranging and conducting funerals alongside Emma, as well as office duties, care of the deceased and visits to the Chapel of Rest. A new member of the team arrived in 2014, Linda Tonks (previously Bowgen), Linda grew up in Brooke and the surrounding area and is a familiar face for families when they visit our office. Linda assists Emma and Joanne with the day to day running of the office, arranging funerals and the care of the deceased. As a team we all work well, providing the very best of care to all who requires our services. We are very proud to be Independent and to serve the local community.